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Celebrating Success

We know how important your furry companions are and so if you need support of any kind from our team, we commit to providing help with a smile and with as little fuss as possible…leaving you to get back to enjoying your pet! This means doing whatever it takes to make you say WOW! at our efforts.

We want to know when our Care Team have done something worthy of your “WOW” and so we have partnered with The WOW! Awards to ensure we know when that happens. The WOW! Awards are an independent, customer service recognition tool that allows customers to publicly recognise the effort made by a member of our team.

Make A Nomination

We want to thank you in advance for doing this. We know that you are taking a moment of your time to ensure someone is recognised for doing their job well by making your pet and yourself feel valued.

Making a nomination is easy! Simply fill in the small form below and submit. We congratulate our team members personally for every nomination, so it’s really helpful to get the details!