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SureFlap Microchip Pet Door Connect with Hub
SureFlap Microchip Pet Door Connect with Hub

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SureFlap Microchip Pet Door Connect with Hub

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The SureFlap Microchip Pet Door Connect uses your pet’s existing microchip like an electronic door key to allow them to come and go from the home without leaving doors and windows open. The...  Read more

SureFlap Microchip Pet Door Connect with Hub

1 Flap with Wireless Hub
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Product details

The SureFlap Microchip Pet Door Connect uses your pet’s existing microchip like an electronic door key to allow them to come and go from the home without leaving doors and windows open. The included hub and app mean that the permissions of the door be controlled on your phone, wherever you are!

The included hub is connected to your home router with the included Ethernet cable and gives you wireless control. You can receive notifications when your pet leaves or enters the home, lock and unlock the door via time scheduling or manually. It provides alerts when a neighbourhood pet tries to access your home and it offers insights to your furry friend’s behaviour. To use the hub, you are required to have iOs9 or later and Android 4.4 or later. The app requires you to be connected to the internet (mobile or wireless broadband).

Note that the Sureflap Pet Door Connect doesn’t allow you to programmes different curfews for different pets. If the door is unlocked, all of your pets can exit the home.

Key features

  • Reads your pet’s existing microchip to allow entry for your pets
  • Suitable for large cats and small dogs
  • Requires 4 x AA batteries (provide up to 6 months battery life)
  • Hub included that connects to your router (mains powered)
  • Control your pet door from anywhere in the world
  • Receive notifications when your pet enters and leaves the home
  • Lock or unlock the pet door, change the curfew times at anytime
  • Gain insights into your pet’s behaviour
  • App requires iOS9, Android 4.4 or later
  • Can be accessed on a pc, requires latest versions of Chrome, Firefox, Internet Explorer or Safari
  • Receive intruder alerts if a pet that isn’t registered tried to enter.

When installing into glass, the SureFlap Mounting Adapter is required. This is because glass requires a circular hole. The mounting adapter ensures that the flap fits into the glass correctly with no gaps. The adapter can also be used when installing into a wall as it leaves a smooth and clean finish.

If installing into a wall, you may require a SureFlap Tunnel Extender. The tunnel extender creates a longer approach tunnel for thicker walls. Each extender adds 50mm of length.

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Size Guide


  • Flap opening size (the smallest area your pet will have to enter) – 178mm (W) x 170mm (H)
  • Door/wall mounting hole size – 207mm (W) x 234mm (H)
  • Glass mounting hole size (a circular hole is required) – The optimum hole size is 300mm in diameter, but it can be installed in holes up to 320mm in diameter
  • Exterior frame size – 262mm (W) x 281mm (H)

Additional Information


The presence of a metal plate in an installation location can influence the performance of the DualScan Microchip Cat Flap, reducing the range of the microchip reader. This includes the following:

  • Metal skin doors
  • Security doors
  • Metal garage doors
  • UPVC coated metal doors
  • Metal frames around a wall installation

For most situations you will not notice anything, as the read range will still be sufficient for the majority of microchips. However, if you experience intermittent operation or failure to open for your cat, first check for the presence of a metal plate in your installed location.
Note: UPVC coated metal doors often look the same as standard UPVC doors and you may need to look carefully where the panel has been cut. If a metal plate is confirmed, follow the instructions below for improved read range. 

If there is metal present, you will need to cut a larger hole in your door, leaving a gap of 2-3cm (1-1.2”) between the tunnel of the cat flap and the metal in your door. To begin with, trace around the outer edge of the back frame as a size guide. Now mark your cutting line 1cm (0.3”) inside the line you have traced around the back frame, leaving the screw holes in place. Cut this hole and reinstall the cat flap.

If you still experience intermittent operation you will need to increase the size of the hole again, in this case you will require the cat flap mounting adaptor.

Once you have the mounting adaptor, trace around the circumference of the mounting adaptor as a guide. Now mark a circle approximately 2cm inside the line from the mounting adaptor, again leaving the indentations for the screw holes. Cut this hole and then reinstall the cat flap again. This will extend the read range further and should resolve any issues with mounting in a metal door.


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