Follow the 3 easy steps that allow you to have your prescription dispensed and delivered quickly and safely.

Obtain a prescription from your vet or simply print off our prescription template here and ask your vet to fill it in. MedicAnimal Ltd Prescription Template

Place your order online and write your order number at the top of the prescription

Send us your prescription by one of the methods listed below:

Post: MedicAnimal Ltd.

Units 3-6 Frogmore Industrial Estate

Acton Lane, Park Royal

London, NW10 7NQ

email: rx@medicanimal.com

Fax: 0870 921 2233

PLEASE NOTE CHANGE OF ADDRESS FOR POSTING PRESCRIPTIONS!

*Please note if faxing or emailing a copy of your prescription, the original prescription needs to be sent by post within 30 days of placing your order.

Prescription Information (FAQs)

If you need to talk to us;

About prescription medicines or any aspect of our prescription service;

Please write to:

MedicAnimal Ltd
Units 3-6, Frogmore Industrial Estate
Acton Lane, Park Royal,
London NW10 7NQ
United Kingdom

Email:rx@medicanimal.com

Fax: 0870 921 2233

For any complaints please write to;

Anna Paonne, Superintendent Pharmacist

MedicAnimal Ltd
Units 3-6, Frogmore Industrial Estate
Acton Lane, Park Royal,
London NW10 7NQ
United Kingdom

Email:anna.paonne@medicanimal.com

Tel: 0203 002 2164

For serious matters in relation to veterinary medicines, and only if the matter could not be satisfactorily resolved by us, click here to contact the VMD directly. The VMD is a Government agency responsible for licensing veterinary medicines and making sure that they’re manufactured and supplied according to the Veterinary Medicines Regulations.