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Prescriptions

Follow the 3 easy steps that allow you to have your prescription dispensed and delivered quickly and safely.

  • 1) Obtain a prescription from your vet.
  • 2) Place your order online and write your order number at the top of the prescription
  • 3) Send us your prescription by one of the methods listed below:

Post to:

  • MedicAnimal
  • Units 3-6, Frogmore Industrial Estate
  • Acton Lane, Park Royal
  • London, NW10 7NQ

eMail:

Fax:

  • 0870 921 2233
  • *Please note if faxing or emailing a copy of your prescription, the original prescription needs to be sent by post within 30 days of placing your order.

Prescription Information (FAQs)

If you need to talk to us about prescription medicines or any aspect of our prescription service please write to:

  • MedicAnimal
  • Units 3-6, Frogmore Industrial Estate
  • Acton Lane, Park Royal
  • London, NW10 7NQ
  • United Kingdom
  •  
  • eMail: rx@medicanimal.com
  • Fax: 0870 921 2233

For any complaints please write to;

  • Anna Paonne, Superintendent Pharmacist
  • MedicAnimal
  • Units 3-6, Frogmore Industrial Estate
  • Acton Lane, Park Royal
  • London, NW10 7NQ
  • United Kingdom
  •  
  • eMail: anna.paonne@medicanimal.com
  • Tel: 0203 002 2164

For serious matters in relation to veterinary medicines, and only if the matter could not be satisfactorily resolved by us, click here to contact the VMD directly. The VMD is a Government agency responsible for licensing veterinary medicines and making sure that they’re manufactured and supplied according to the Veterinary Medicines Regulations.

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